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PECO Information and Savings Consumer Information

PECO Savings

When you are a PECO customer, you may be eligible for savings on energy-efficient heating and cooling products, ENERGY-STAR certified water heaters and home appliances, and LED lighting.

All available rebates and discounts can be found here.

PECO’s Energy Efficiency Line: 1-888-573-2672

Want to save even more on your energy-efficient heating and cooling equipment? Work with a contractor participating in the 2020 Fall Residential Heating & Air Conditioning Rebate Program to qualify for an instant rebate.

PECO Energy Assessment
Schedule an Energy Assessment today to discover where your home is wasting energy and enhance year-round comfort.

Natural Gas Conversion
Looking to convert to natural gas? Check if natural gas is available in your area and learn more about natural gas rebates and credits here.

PECO Fridge & Freezer Recycling
PECO will pick up your old, working fridge or freezer from your garage, outdoor covered porch, or an outbuilding, recycle it and send you $75. More information can be found here.

Looking for a Contractor?
In need of an electrical or HVAC contractor? Insured and qualified contractors can be found by calling EAP’s referral line at (800) 845-5845, or through the Contractor Referral Portal.

PECO Contact Information

Electrical or Gas Emergency
If you see downed power lines or smell natural gas, leave the area immediately and then call PECO at 1-800-841-4141 or 1-844-841-4151 (alternate number). Representatives are available 24 hours a day, 7 days a week.

Report an Outage/View Outage Map
Lights out? Let PECO know! You can quickly and easily report your outage online here.
PECO customers can view all active outages here.

PECO Customer Service
Phone: 1-800-494-4000. Representatives are available 7 am to 7 pm, Monday through Friday.
Online: Use this form for billing, meter reading, property damage claims, service requests, and energy efficiency questions. For faster service please have your PECO account number available.

PECO Electric and Gas Service Requests (establishing new service)
1-800-454-4100, Option 1 – Establish New Electric Service
1-800-454-4100, Option 2 – Establish new Gas Service

PECO Income Based Customer Assistance Programs
My Account/Customers Support call
1-800-774-7040 | Customer Assistance Program (CAP)
1-800-34 -HELP-4 | Low Income Home Energy Assistance Program (LIHEAP)
1-800-675-0222 | Low Income Usage Reduction Program LIURP
1-800-403-6806 | Matching Energy Assistance Fund (MEAF)
1-800-774-7040 | Customer Assistance & Referral Evaluation Services (CARES)